Overview:
Students learn techniques to minimize system downtime and maximize productivity, focusing on software problems on Media Composer systems. Lab work and role playing give students practical experience. After completing of the class, participants will be able to provide first-line support to the Avid customer base. This course is the foundation of the program for pre-qualified candidates pursuing certification as an Avid Certified Support Representative.

Audience:
System administrators, front-line maintenance personnel and engineers, facility or freelance technicians working in broadcast or post environments.

What you will learn:

• Identifying and understanding installation
• MediaNetwork hardware and software
• Working with drive groups and the file manager
• Configuring general settings
• Working with the administration tool
• Working with allocation groups
• Creating and managing workspaces
• Administering user accounts
• Avid Unity MediaNetwork components
• Identifying hardware and software necessary to run Pro Tools
• Metadata drives and file count
• Configuring 2 Gb and 4 Gb MediaNetwork workgroups
• Basic maintenance
• Configuring fiber and Ethernet attached clients
• PortServer Pro
• Basic troubleshooting
• Managing Avid projects and Avid users
• Administering settings and site settings
• Hardware and software installation
• Failover setup and configuration

Prerequisites:
Active ACSR-Macintosh or ACSR-Windows status.

Duration:
5 days