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CS 400 Mac – Avid Certified Support Representative – Macintosh Editing Systems

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Overview:
Students learn techniques to minimize system downtime and maximize productivity, focusing on software problems on Media Composer systems. Lab work and role playing give students practical experience. After completing the class, participants are able to provide first-line support to the Avid customer base. This course is the foundation of the program for pre-qualified candidates pursuing certification as an Avid Certified Support Representative.

Audience:
Support and maintenance personnel and Avid editors using Macintosh or Windows platforms.

What you will learn:

  • Macintosh hardware and concepts
  • SCSI storage
  • Macintosh operating systems
  • System integration
  • Signal flow
  • Basic networking
  • Meridien hardware
  • Avid DNA technology
  • Software and hardware troubleshooting techniques

Prerequisites:
Students must apply and be accepted into the ACSR program. Requires completion of a Macintosh introductory course or equivalent experience and a working knowledge of Macintosh Operation System 7.5.2 or later. Also requires completion of the MC 101 and MC 110 classes or equivalent experience. Extensive Macintosh background including technical and operational hands-on experience is highly recommended.

Duration:
5 Days

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